What is Mental Health Telehealth Therapy?

December 2, 2024

Older woman sits on sofa while holding her laptop on her lap for a telehealth session

In recent years, telehealth has emerged as a valuable tool in the field of mental health. It provides a new way for people to access therapy and counseling services without the need to visit a traditional office setting. But what exactly is mental health telehealth therapy, and how can it benefit those in need of mental health services?

Understanding Telehealth

Telehealth, also known as virtual counseling, refers to the use of digital information and communication technologies, like computers and mobile devices, to access healthcare services remotely. In the context of mental health, telehealth therapy involves conducting counseling sessions via video conferencing, phone calls or even text messaging.

The growing popularity of telehealth is driven by its convenience and accessibility, enabling people to seek help from the comfort of their own homes. This is particularly beneficial for those who may have mobility issues, live in remote areas, lack access to transportation or have busy schedules that make it difficult to attend in-person sessions.

The Benefits of Telehealth for Mental Health

There are many benefits to telehealth therapy, including:

Convenience and accessibility

One of the most significant advantages of telehealth therapy is its convenience. Traditional therapy often requires traveling to a therapist’s office, which can be a barrier for many people. With telehealth, therapy sessions can be scheduled at a time that suits the patient, reducing the need to rearrange daily responsibilities or take time off work.

Moreover, telehealth removes geographical barriers, making mental health services accessible to those living in rural or underserved areas where mental health professionals may be scarce.

Comfort and Privacy

Many people find the comfort of their own home to be a more conducive environment for therapy. Being in a familiar setting can help individuals feel more relaxed and open during sessions. Furthermore, telehealth offers a level of privacy that traditional therapy may not, especially for those who prefer not to be seen entering or leaving a therapist’s office.

Continuity of Care

For those who frequently travel or relocate, telehealth ensures continuity of care. Patients can maintain their therapeutic relationships without having to start anew with a different therapist, which is often a concern in traditional settings.

Cost-effectiveness

Telehealth can also be more cost-effective. It eliminates travel expenses and can sometimes be offered at a lower rate due to reduced overhead costs for therapists.

Is Telehealth Effective for Mental Health?

A common question that arises is whether telehealth is as effective as traditional in-person therapy. Research suggests that telehealth can be just as effective for many mental health conditions, including anxiety, depression, PTSD and substance use disorders.

Studies have shown that patients receiving telehealth services report similar satisfaction levels to those attending in-person sessions. The effectiveness largely depends on the person’s comfort with technology and the specific therapeutic approach used by the therapist.

How Does Telehealth Work?

When first starting telehealth counseling there are a few steps involved.

Getting started with online therapy

To begin telehealth therapy, individuals typically need a device with internet access, such as a smartphone, tablet or computer. Most telehealth platforms are user-friendly and offer secure, encrypted connections to ensure patient confidentiality.

Choosing the right platform

Selecting a platform is an essential step in starting telehealth therapy. Many therapists use platforms specifically designed for telehealth, which comply with healthcare privacy laws.

Scheduling and conducting sessions

Once the platform is selected, patients can schedule appointments with their chosen therapist. Sessions are conducted similarly to in-person appointments, focusing on mental health needs. Therapists may use various therapeutic approaches, such as Cognitive Behavioral Therapy (CBT) or Dialectical Behavior Therapy (DBT), depending on the person’s preferences and the therapist’s expertise.

What Technology Is Used in Telehealth?

Telehealth therapy sessions can be conducted using a variety of technology platforms, including:

  • Video conferencing software: This may include the use of computers, tablets or mobile devices that allow for face-to-face communication between the therapist and client, similar to an in-person therapy session.
  • Phone calls: Some therapists may offer telehealth services through phone calls directly, which may be a more accessible option for those without reliable internet access.
  • Text or chat-based platforms: Some therapists may offer therapy sessions through text or chat-based platforms which can be a more convenient option for those who feel more comfortable engaging in written communication.

Advice for Navigating Telehealth Mental Health Services

When starting telehealth counseling, we recommend:

Assessing your needs

Before starting telehealth therapy, it’s important to assess your mental health needs. Consider what you hope to achieve through therapy and discuss these goals with potential therapists to ensure they can meet your needs.

Checking credentials

When selecting a therapist, verify their credentials and ensure they are licensed to provide telehealth services in your state. This ensures that you are receiving professional and legally compliant care.

Ensuring a good fit

Therapeutic relationships are built on trust and rapport. If you feel uncomfortable or dissatisfied with your therapist, don’t hesitate to seek a different provider. Finding the right therapist can make a significant difference in the effectiveness of your therapy.

Take the Steps Toward Recovery

Telehealth therapy is an innovative approach to mental healthcare, offering many benefits including convenience, accessibility and continuity of care. It provides a viable alternative to traditional therapy, especially for those facing barriers to in-person care.

Whether you are a family member seeking options for a loved one or someone struggling with mental health or addiction issues, telehealth can be an effective solution.At Cedar Hills Hospital, located in Portland, Oregon, we aim to provide lasting mental health rehabilitation through programs that re-establish a high quality of life. To learn more about our telehealth services, give us a call at  (503) 974-3700 or complete the contact us form.