Dear Military Service Member, Family Member, First Responder, or Veteran:
I would like to take this opportunity to welcome you as our guest to The S.T.A.R. Military Program at Cedar Hills Hospital, a part of the Patriot Support Programs of Universal Health Services.
Since 2009, The Military Program at Cedar Hills Hospital has provided care to hundreds of service members, family members and Veterans. We are serious about providing quality care and outcomes show that patients graduate with significant positive changes. As you become involved in your treatment program, we are very interested in your feedback about how well we are meeting your needs. In light of this objective, we will ask you to complete a Patient Satisfaction Survey at the end of your stay. The information you provide is carefully reviewed and analyzed for inclusion in our performance improvement strategies.
It is the policy of The S.T.A.R. Military Program to explain at the time of admission the patient advocacy policy and procedure to the patient and their families and/or significant others. Please be advised, if you are an active duty service member, your Commander will be involved in weekly communication during your treatment. Additionally, we will ask you to provide written consent to release information about your treatment to family members and friends.
We welcome you and trust you will find a health, hope and recovery at The S.T.A.R. Military Program at Cedar Hills Hospital.
Mario Bolivar, Jr., LCSW